If you’ve even dipped your toes into the world of VoIP communications, you’ve probably come across the term softphone. I hate to burst your bubble, but softphone doesn’t mean a phone made out of stress ball material. But yes, that is an amazing idea.
First things first…let’s talk about what a softphone ACTUALLY is.
WHAT IS A SOFTPHONE?
Put simply: a softphone is a software application that uses your computer to make and receive phone calls.
HOW DO SOFTPHONES WORK?
Softphones use software to recreate the functionality of a desk phone on your screen. Rather than relying on phone lines or handsets, they use VoIP (Voice over Internet Protocol) technology to make calls over the internet. There are many different softphone providers and all of them offer the same basic call, voicemail, and dial pad functionality as your desk phone.
Softphones run on most devices, including Mac and Windows computers, Linux devices, desktops, laptops, tablets, and smartphones.
As long as you have speakers, a microphone and an internet connection, you can use a softphone as if it was a regular phone.
It’s for this reason that softphones are a great option for people who regularly work outside of a traditional office (or home office) environment.
For businesses trying to keep communications costs low, softphones also provide a low-cost way to avoid purchasing additional physical phones.
WHAT MAKES FLUENTSTREAM PHONE SO SPECIAL?
While most softphone providers are content with simply letting you make calls on a computer, FluentStream Phone contains additional functionality that you just can’t get from those other guys (or from even your desk phone).
Click right here to see how you can get FluentStream Phone set up on your extension right now.