The FluentStream Blog

SMS Messaging for Businesses Thanks to two British engineers, Neil Papworth and Richard Jarvis the World has forever been transformed from voice communications to being able simply to write each other via text messaging.  Fast forward 25 years, and the world of business communications. In honor of […] Product & Platform Updates

Originally published by Small Business Currents During the pandemic, most organizations were required by social distancing mandates to adapt to remote or hybrid work. This search for services that would support their move to a fully remote environment is when […] Product & Platform Updates

If you’re in the healthcare insurance industry, you’ve no doubt already heard about the enrollment guideline changes being enacted by the Centers for Medicare & Medicaid Services (CMS). However, if you somehow haven’t heard about what’s coming… welcome! You’re in […] Product & Platform Updates

As originally posted by Call Center Times: The Centers for Medicare & Medicaid Services (CMS) is enacting new guidelines that directly impact healthcare professionals, insurance vendors, and the healthcare industry at large. The changes go into effect Oct. 1, 2022, […] Product & Platform Updates

If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one […] Product & Platform Updates