February 7, 2023
The Benefits Of Unified Communications For Small Businesses Beyond The Pandemic
Originally published by Small Business Currents During the pandemic, most organizations were required by social distancing mandates to adapt to remote or hybrid work. This search for services that would support their move to a fully remote environment is when […] Product & Platform Updates
September 19, 2022
How FluentStream Helps You Meet the New CMS Call Recording Requirements
If you’re in the healthcare insurance industry, you’ve no doubt already heard about the enrollment guideline changes being enacted by the Centers for Medicare & Medicaid Services (CMS). However, if you somehow haven’t heard about what’s coming… welcome! You’re in […] Product & Platform Updates
September 8, 2022
How to Prepare for the Upcoming CMS Call Recording Changes
As originally posted by Call Center Times: The Centers for Medicare & Medicaid Services (CMS) is enacting new guidelines that directly impact healthcare professionals, insurance vendors, and the healthcare industry at large. The changes go into effect Oct. 1, 2022, […] Product & Platform Updates
September 28, 2021
5 Best VoIP Phone Features for Small Businesses
If you run a small business, VoIP (Voice over Internet Protocol) phone systems are built to be your new best friend. There are plenty of reasons why — very little hardware investment, increased mobility, lower monthly costs — but one […] Product & Platform Updates
July 20, 2021
Guide to Porting Landlines to a VoIP System
Porting your phone numbers from a landline provider to VoIP sounds like a complicated process. But fortunately for businesses both big and small, all it takes is a little prep work for Number Porting to be a breeze. The most […] Product & Platform Updates