The FluentStream Blog

FluentStream plus Integration with Microsoft Teams

Integration with Microsoft Teams Facilitates Seamless Business Communication and Collaboration

Efficiency and productivity are two key levers organizations pull when they need to improve operational performance. The first step to improving both is to analyze work methods, which often results in more streamlined processes. To help organizations refine their workflows […]
Read More
FluentStream logo on top, then a plus sign in a white circle, and then the sipVine logo

Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success

Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service […]
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2024 Silver Stevie Winner for Sales a& Customer Service and 2024 Excellence in Customer Service award logos for FluentStream's excellent customer service

FluentStream’s Award-Winning Customer Service: Putting Customers First, Always

When was the last time you had a really amazing customer experience? I mean, like so good that you told a friend or wanted to hug the person who helped you? You felt so appreciative because someone heard you, helped […]
Read More
Cubes showing icons of a mobile phone, landline phone, @ symbol and an envelope

The SMB Effect: UCaaS Market on Steady Growth Trajectory

Originally published by The Fast Mode / Image Credit: maxxyustas/BigStockPhoto.com When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may want some services and not […]
Read More
FluentStream employees in their tradeshow booth who's banner reads Fluent in Franchises

What Franchises Want in a Phone System: Takeaways from the Authority Brands Convention

What Franchises Want in a Phone System: Takeaways from the Authority Brands ConventionEffective communication is vital for small and medium-sized companies looking to create frictionless customer experiences and win repeat business in today's fast-paced business landscape. It's particularly important for […]
Read More
Homeowner looking into her mobile phone while someone works on the wall behind her with a hammer and chisel

Fluent in Franchises: How FluentStream’s Cloud-Hosted Solution Elevates Small Business Communication

Franchise owners wear many hats, especially when they’re just starting out. When choosing suppliers and partners, they need solutions that are easy to implement and adopt, and ready to scale as they add headcount and locations. FluentStream aims to make […]
Read More
All of the FluentStream employees gathered together for a group photo overlooking some mountains and a city

What’s FluentStream’s Growth Secret? Putting People First.

Originally published by Built In When the queue is full of callers, emails are piling up and the Slack channel is eerily silent, FluentStream’s leaders are likely to take action to support their agents. Leaders could fire off platitudes or […]
Read More
Cell phone with the blue FluentStream cloud logo on the screen on a blue background with white text that reads FluentStream mobile

9 Ways FluentStream’s Mobile Cloud Communications App Helps Distributed Teams Tap Into Efficiency

Are you looking for a more efficient way to collaborate with customers or co-workers while traveling or working remotely? Good news: FluentStream has launched the new-and-improved FluentStream Mobile app to provide small business professionals greater efficiency and control of their […]
Read More
FluentStream plus Integration with Microsoft Teams

Integration with Microsoft Teams Facilitates Seamless Business Communication and Collaboration

Efficiency and productivity are two key levers organizations pull when they need to improve operational performance. The first step to improving both is to analyze work methods, which often results in more streamlined processes. To help organizations refine their workflows […]
Read More
FluentStream logo on top, then a plus sign in a white circle, and then the sipVine logo

Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success

Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service […]
Read More
2024 Silver Stevie Winner for Sales a& Customer Service and 2024 Excellence in Customer Service award logos for FluentStream's excellent customer service

FluentStream’s Award-Winning Customer Service: Putting Customers First, Always

When was the last time you had a really amazing customer experience? I mean, like so good that you told a friend or wanted to hug the person who helped you? You felt so appreciative because someone heard you, helped […]
Read More
Cubes showing icons of a mobile phone, landline phone, @ symbol and an envelope

The SMB Effect: UCaaS Market on Steady Growth Trajectory

Originally published by The Fast Mode / Image Credit: maxxyustas/BigStockPhoto.com When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may want some services and not […]
Read More
FluentStream employees in their tradeshow booth who's banner reads Fluent in Franchises

What Franchises Want in a Phone System: Takeaways from the Authority Brands Convention

What Franchises Want in a Phone System: Takeaways from the Authority Brands ConventionEffective communication is vital for small and medium-sized companies looking to create frictionless customer experiences and win repeat business in today's fast-paced business landscape. It's particularly important for […]
Read More
Homeowner looking into her mobile phone while someone works on the wall behind her with a hammer and chisel

Fluent in Franchises: How FluentStream’s Cloud-Hosted Solution Elevates Small Business Communication

Franchise owners wear many hats, especially when they’re just starting out. When choosing suppliers and partners, they need solutions that are easy to implement and adopt, and ready to scale as they add headcount and locations. FluentStream aims to make […]
Read More
All of the FluentStream employees gathered together for a group photo overlooking some mountains and a city

What’s FluentStream’s Growth Secret? Putting People First.

Originally published by Built In When the queue is full of callers, emails are piling up and the Slack channel is eerily silent, FluentStream’s leaders are likely to take action to support their agents. Leaders could fire off platitudes or […]
Read More
Cell phone with the blue FluentStream cloud logo on the screen on a blue background with white text that reads FluentStream mobile

9 Ways FluentStream’s Mobile Cloud Communications App Helps Distributed Teams Tap Into Efficiency

Are you looking for a more efficient way to collaborate with customers or co-workers while traveling or working remotely? Good news: FluentStream has launched the new-and-improved FluentStream Mobile app to provide small business professionals greater efficiency and control of their […]
Read More