The FluentStream Blog

Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success

Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service […]
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FluentStream’s Award-Winning Customer Service: Putting Customers First, Always

When was the last time you had a really amazing customer experience? I mean, like so good that you told a friend or wanted to hug the person who helped you? You felt so appreciative because someone heard you, helped […]
Read More

The SMB Effect: UCaaS Market on Steady Growth Trajectory

Originally published by The Fast Mode / Image Credit: maxxyustas/BigStockPhoto.com When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may want some services and not […]
Read More

What Franchises Want in a Phone System: Takeaways from the Authority Brands Convention

What Franchises Want in a Phone System: Takeaways from the Authority Brands ConventionEffective communication is vital for small and medium-sized companies looking to create frictionless customer experiences and win repeat business in today's fast-paced business landscape. It's particularly important for […]
Read More

Fluent in Franchises: How FluentStream’s Cloud-Hosted Solution Elevates Small Business Communication

Franchise owners wear many hats, especially when they’re just starting out. When choosing suppliers and partners, they need solutions that are easy to implement and adopt, and ready to scale as they add headcount and locations. FluentStream aims to make […]
Read More

What’s FluentStream’s Growth Secret? Putting People First.

Originally published by Built In When the queue is full of callers, emails are piling up and the Slack channel is eerily silent, FluentStream’s leaders are likely to take action to support their agents. Leaders could fire off platitudes or […]
Read More

9 Ways FluentStream’s Mobile Cloud Communications App Helps Distributed Teams Tap Into Efficiency

Are you looking for a more efficient way to collaborate with customers or co-workers while traveling or working remotely? Good news: FluentStream has launched the new-and-improved FluentStream Mobile app to provide small business professionals greater efficiency and control of their […]
Read More

Manage your small business phone system from anywhere with the new-and-improved FluentStream Admin App

In today's increasingly distributed workplaces, small and medium businesses need cloud communication tools that are as mobile as their workforce. Employees, no longer tied to a desk, need the ability to make, receive, and manage calls remotely. Many phone system […]
Read More

Celebrating Our Strategic Partnership with sipVine: Commitment to Customer Success

Today, we are excited to announce our strategic partnership with sipVine, a Kansas City-based provider of hosted VoIP phone services. Through this partnership, FluentStream is acquiring sipVine’s voice customers, and together, we will transition them to our comprehensive unified communications-as-a-service […]
Read More

FluentStream’s Award-Winning Customer Service: Putting Customers First, Always

When was the last time you had a really amazing customer experience? I mean, like so good that you told a friend or wanted to hug the person who helped you? You felt so appreciative because someone heard you, helped […]
Read More

The SMB Effect: UCaaS Market on Steady Growth Trajectory

Originally published by The Fast Mode / Image Credit: maxxyustas/BigStockPhoto.com When considering business phone systems, small and mid-size businesses (SMBs) face significant capability limitations due to their size and scope of needs. Although they may want some services and not […]
Read More

What Franchises Want in a Phone System: Takeaways from the Authority Brands Convention

What Franchises Want in a Phone System: Takeaways from the Authority Brands ConventionEffective communication is vital for small and medium-sized companies looking to create frictionless customer experiences and win repeat business in today's fast-paced business landscape. It's particularly important for […]
Read More

Fluent in Franchises: How FluentStream’s Cloud-Hosted Solution Elevates Small Business Communication

Franchise owners wear many hats, especially when they’re just starting out. When choosing suppliers and partners, they need solutions that are easy to implement and adopt, and ready to scale as they add headcount and locations. FluentStream aims to make […]
Read More

What’s FluentStream’s Growth Secret? Putting People First.

Originally published by Built In When the queue is full of callers, emails are piling up and the Slack channel is eerily silent, FluentStream’s leaders are likely to take action to support their agents. Leaders could fire off platitudes or […]
Read More

9 Ways FluentStream’s Mobile Cloud Communications App Helps Distributed Teams Tap Into Efficiency

Are you looking for a more efficient way to collaborate with customers or co-workers while traveling or working remotely? Good news: FluentStream has launched the new-and-improved FluentStream Mobile app to provide small business professionals greater efficiency and control of their […]
Read More

Manage your small business phone system from anywhere with the new-and-improved FluentStream Admin App

In today's increasingly distributed workplaces, small and medium businesses need cloud communication tools that are as mobile as their workforce. Employees, no longer tied to a desk, need the ability to make, receive, and manage calls remotely. Many phone system […]
Read More