The FluentStream Blog

Temporary voicemail greeting options for office worker with an out of office for vacation sign on the back of their red desk chair

September 11, 2025

How to Set a Temporary Voicemail Greeting

Whether you’re out of the office, on vacation, or away for the holidays, a temporary voicemail greeting is the perfect way to keep callers informed without permanently changing your main message. In this updated 2025 guide, we’ll show you why […] How It Works

Closeup of person holding a phone with a caller ID showing Scam Likely on the screen

September 8, 2025

How to Fix My Caller ID Showing “Scam Likely” in 2025

**Updated for 2025 to reflect the latest called ID and STIR/SHAKEN compliance requirements. If your caller ID is showing Scam Likely, you’re not alone. Millions of legitimate callers, especially small businesses, run into this frustrating issue every year. Whether you’re […] Communications Tips and Tricks, Small Business Expertise

Closeup of a business man's hands while he is texting on his phone. An example of SMB communications.

August 26, 2025

The Revolutionary Role of Texting in SMB Communications

Introduction: Cutting Through the Digital Noise Small and midsize businesses (SMBs) face an uphill battle when it comes to customer communications. Email open rates continue to decline, digital ads are everywhere, and cold calls are increasingly ignored. Customers today are […] News

A laptop with FluentStream's Video Communications, business phone features for small and mid-sized businesses

June 25, 2025

Stop App-Hopping: Why One Platform for All Your Business Communications Just Makes Sense

Today’s small and mid-sized businesses are using more apps than ever to stay connected — video conferencing on one platform, phone calls on another, team chats somewhere else, and customer messages... who knows where. It’s overwhelming. It’s inefficient. And it’s […] News

June 18, 2025

How We Built Award Winning Support Without Tickets or Bots

By Caley Dow, VP Operations, FluentStream One of the most common things we hear from new customers is this: “I can’t believe I got a real person on the phone — right away.” It’s usually said with a mix of […] News

2025 Unified Communications Product of the Year Award and the 2025 Internet Telephony Product of the Year Award

June 10, 2025

FluentStream Wins Dual Industry Awards for Innovation in Business Communications

We’re thrilled to share that FluentStream has been named the winner of not one, but two major industry honors: the 2025 Unified Communications Product of the Year Award and the 2025 Internet Telephony Product of the Year Award. These awards […] News

June 4, 2025

Why SMBs Deserve Enterprise-Grade Communications

By Kerrin Parker, CEO, FluentStream Taking the helm at FluentStream is one of the most exciting and meaningful chapters of my career. I’ve worked with fast-growth startups and large enterprises alike, but nothing inspires me more than helping small and […] News

99.999% uptime for FluentStream services

May 20, 2025

5/9 A Day to Celebrate!

By Ray Lieu, Founder of M5 and Current Head of Engineering and Development at FluentStream When we think about technology, a lot of times, we get caught up in features, specs, and the technical jargon. But let’s take a step […] News