The FluentStream Blog
Creating a 2022 Communications Plan that Benefits Your Business
2020 sent most businesses scrambling to connect remotely with customers and each other. 2021 saw the rise of hybrid workplaces and revealed how ill-prepared we were for the world’s new communications norms. Now, with 2022 right around the corner, it’s […] Small Business & Growth
How Hybrid Workplaces are Changing Communications
Over the last few years, hybrid and even fully remote workplaces have gone from the exception to the norm. People are working from home more often. Meetings are far more likely to be over a video or conference call than […] Small Business & Growth
Guide to Porting Landlines to a VoIP System
Porting your phone numbers from a landline provider to VoIP sounds like a complicated process. But fortunately for businesses both big and small, all it takes is a little prep work for Number Porting to be a breeze. The most […] Product & Platform Updates
How a VoIP Phone System Improves Your Marketing Strategy
A good marketing strategy is the cornerstone of any competitive or growing business. But with new technologies constantly disrupting industries, how can you know what marketing tools will be a good investment for years to come? VoIP (Voice Over Internet […] Communications Tips & Best Practices
5 Ways to Scale Your Customer Support Team Without Sacrificing Quality
One of the biggest challenges faced by companies is maintaining stellar customer support as they scale. More customers means more calls to answer, more problems to solve, more complaints to make right. Without quality training and systems, your support team […] Customer Experience & Call Quality
Better Communications Reporting Can Help Every Business
Communications reporting is one of the most useful benefits provided by cloud-hosted phone systems. If your current system doesn’t provide advanced reporting, you should get one that does. If you do have a system like FluentStream that provides advanced reporting, […] Small Business & Growth
How to Handle After Hours Calls to Your Business
It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved… “You have […] Communications Tips & Best Practices
5 Cold Calling Trends To Keep You Competitive In 2023
Outbound sales, especially cold calling, is a constant arms race of tactics and technology. As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […] Small Business & Growth
Popular Posts
Creating a 2022 Communications Plan that Benefits Your Business
2020 sent most businesses scrambling to connect remotely with customers and each other. 2021 saw the rise of hybrid workplaces and revealed how ill-prepared we were for the world’s new communications norms. Now, with 2022 right around the corner, it’s […] Small Business & Growth
How Hybrid Workplaces are Changing Communications
Over the last few years, hybrid and even fully remote workplaces have gone from the exception to the norm. People are working from home more often. Meetings are far more likely to be over a video or conference call than […] Small Business & Growth
Guide to Porting Landlines to a VoIP System
Porting your phone numbers from a landline provider to VoIP sounds like a complicated process. But fortunately for businesses both big and small, all it takes is a little prep work for Number Porting to be a breeze. The most […] Product & Platform Updates
How a VoIP Phone System Improves Your Marketing Strategy
A good marketing strategy is the cornerstone of any competitive or growing business. But with new technologies constantly disrupting industries, how can you know what marketing tools will be a good investment for years to come? VoIP (Voice Over Internet […] Communications Tips & Best Practices
5 Ways to Scale Your Customer Support Team Without Sacrificing Quality
One of the biggest challenges faced by companies is maintaining stellar customer support as they scale. More customers means more calls to answer, more problems to solve, more complaints to make right. Without quality training and systems, your support team […] Customer Experience & Call Quality
Better Communications Reporting Can Help Every Business
Communications reporting is one of the most useful benefits provided by cloud-hosted phone systems. If your current system doesn’t provide advanced reporting, you should get one that does. If you do have a system like FluentStream that provides advanced reporting, […] Small Business & Growth
How to Handle After Hours Calls to Your Business
It’s happened to all of us — the guilty moment you need help from a business, knowing full well they’re closed. So you call anyway, still holding onto a glimmer of hope that your problem can be solved… “You have […] Communications Tips & Best Practices
5 Cold Calling Trends To Keep You Competitive In 2023
Outbound sales, especially cold calling, is a constant arms race of tactics and technology. As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […] Small Business & Growth