fbpx

The FluentStream Blog

Category: News

June 28, 2020

Employee Spotlight: Ian Rigby

Here at FluentStream, we live and breathe client success. From designing communications software simple enough for every user to providing award-winning onboarding and technical support 24/7, it’s at the center of everything we do. We’re proud of our culture and […]
Read More
May 1, 2018

Which Words Work for What?

 When it comes to VoIP (Voice over Internet Protocol) phone systems, there’s a surprising number of terms that get thrown around. It all may seem like techno-mumbo-jumbo, but there are key differences between the various kinds of functionality that are important to be aware of. Hosted VoIP vs Cloud VoIP vs Business VoIP: Three kinds of VoIP walk into a restaurant. The hostess asks, “Table for one?” But how is this possible? Hosted VoIP and Business VoIP are often used
Read More
March 2, 2018

Introducing: Voicemail Sentiment Analysis

If you receive an angry message from a client, or a positive message with some great feedback, it’s important to know about it right away. We’re all too familiar with having busy schedules and not getting around to checking our […]
Read More
enhanced-911 emergency 911
November 21, 2017

Enhanced-911: The Feature We Hope You Never Have To Use

Franz Kafka once said, “It’s better to have and not need, than to need, and not have.” Consider this when you’re choosing a VoIP service, and be sure that the provider you decide on has Enhanced 911, or “e-911.” While […]
Read More
Modem
November 2, 2017

It’s Not Me, It’s You: Small Hardware Upgrades to Improve Your Cloud-Hosted System

As you’re probably aware, internet hardware, and, by extension, VoIP configurations can have a lot of moving parts to them. That’s not to say that setting up a VoIP business phone system is difficult – far from it. However, when […]
Read More