The FluentStream Blog

Outbound sales, especially cold calling, is a constant arms race of tactics and technology.  As the saying goes, “to be the man, you gotta beat the man.” In this case, “the man” just happens to be every one of your […] Small Business & Growth

Outbound sales can be grueling: Everyone is getting hammered with calls. Every niche is competitive. Every call requires you to differentiate yourself. Every conversation feels like it’s a greater challenge than ordering a regular coffee in a way Starbucks baristas […] Small Business & Growth

This article is about one thing, and one thing only.  People are 4x more likely to answer a call from a local number.  In fact, this survey by our friends at Software Advice found that out-of-state and toll-free numbers are […] Small Business & Growth

Utilizing a Hosted VoIP solution for your business not only makes business telecommunications easier, but VoIP will help save you money, too. Here are five ways how: Lower upfront equipment overhead and faster install time. Since a Hosted VoIP solution […] Small Business & Growth

Have you become an Accidental Contact Center? Ask yourself these questions: Has your team significantly grown to accommodate larger call volumes? Are you struggling to find enough time to manage and organize your team(s)? Is there a recent increase in errors […] Small Business & Growth