4 Technical Solutions for Accidental Contact Centers
Have you become an Accidental Contact Center? Ask yourself these questions: Has your team significantly grown to accommodate larger call volumes? Are you struggling to find enough time to manage and organize your team(s)? Is there a recent increase in errors […] Small Business & Growth
Small Businesses: 4 Tips For Successful Communication
Many great businesses fail . . . Not because they don’t have the right product, people, or location, but because they fail to have all the necessary communication tools. So what are the key communication tools a company should have? […] Small Business & Growth
Why Your Next Entry Level Sales Hire Doesn’t Have To Be A Salesperson
I do not believe the sales role will disappear anytime soon. What I do believe is that people buy today in a different way. This is creating an environment where a different type of salesperson is often very successful. When […] Small Business & Growth
REPORT: The Small Business Perspective on VoIP Solutions
The results are in! Small businesses are turning to VoIP for their phone needs. Don’t take our word for it… Software Advice, a market research company based out of Austin, Texas, recently shared trends among prospective VoIP buyers with us […] Small Business & Growth
10 Advantages of FluentCloud WebPhone for Chromebooks
More than 5 million businesses have “gone Google,” including 64% of the Fortune 500 companies. It is pretty clear why: the Google for Work toolkit is hugely robust. The toolkit includes: the superior Chrome browser, mobile-friendly devices like Chromebooks, security by […] Small Business & Growth